Home > Paranormal news 2012 > Duluth workers encouraged to create 'magical moments' for visitors - Duluth News Tribune
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Duluth workers encouraged to create 'magical moments' for visitors - Duluth News Tribune
http://www.duluthnewstribune.com/event/article/id/232812/She told attendees that visitors are looking for a magical moment and encouraged them to be “marvelous magic moment makers.” McConnell gave tips on how to be personable, ranging from how to engage customers (let the customers talk about themselves) and ...
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